DeepBrain AI values the protection of customers' personal information and strives to do its utmost to safeguard it. To ensure that any concerns related to personal information are addressed promptly and effectively, DeepBrain AI has established and disclosed the following "Privacy Policy."

1. Purpose of Processing Personal Information

DeepBrain AI processes personal information for the following purposes. Personal information being processed is not used for any purposes other than those outlined below. If there is a change in the purpose of use, necessary measures, such as obtaining separate consent, will be implemented.
DeepBrain AI processes personal information for the following purposes:

Membership Registration and Management

To confirm membership registration intent, maintain and manage membership qualifications, prevent misuse of services, issue notifications, provide announcements, and handle grievances.

Provision of Goods and Services

To provide services, deliver content, and verify subscription history.

Responding to Service Inquiries

To address questions and concerns regarding the services prior to their use.

2. Purpose of Collection and Use, Categories, and Retention Period of Personal Information

DeepBrain AI collects and uses personal information within the minimum scope necessary to provide its services.

[Categories of Personal Information Processed for Service Use]

DeepBrain AI processes the following categories of personal information to provide its services.

Basis	Service Name	Purpose of Collection and Use	Collected Data	Retention and Usage Period
Fulfillment of Contract	AI Studios	Membership registration and management	Name, email address (ID), password	Immediately deleted upon service termination (membership withdrawal) unless otherwise required by law.
		Membership registration and management (Google, MS, Apple account integration)	Name, email address (ID)
		Responding to service inquiries	Name, Company name, email address, phone number	Retained for 90 days from the inquiry posting date
		Subscription enrollment	Email address (ID), purchase history, payment information	Retained for 5 years
		Dream Avatar Service use	Photos, voice	Immediately deleted upon service termination (membership withdrawal)
	AI Human	Responding to service inquiries	Name, Company name, email address, phone number	Retained for 90 days from the inquiry posting date
	Deepfake Detection	Responding to service inquiries	Name, Company name, email address, phone number	Retained for 90 days from the inquiry posting date
	Rememory	Responding to service inquiries	Name, Company name, email address, phone number	Retained for 90 days from the inquiry posting date

[Categories of Personal Information Processed with the Data Subject’s Consent]

DeepBrain AI additionally processes the following categories of personal information with the explicit consent of the data subject:

Service Name	Purpose of Collection and Use	Collected Data	Retention and Usage Period
AI Studios	Responding to service inquiries	Company size, country	Retained for 90 days from the inquiry posting date
AI Human	Responding to service inquiries	Company size, country	Retained for 90 days from the inquiry posting date
Deepfake Detection	Responding to service inquiries	Company size, country	Retained for 90 days from the inquiry posting date
Rememory	Responding to service inquiries	Company size, country	Retained for 90 days from the inquiry posting date

3. Processing of Personal Information for Children Under the Age of 13

DeepBrain AI does not process the personal information of children under the age of 13. Additionally, you are prohibited from uploading, transmitting, emailing, or otherwise providing data such as the voice or images of children to the Company or other users. The use of children’s data is strictly prohibited in our services. If you believe that such personal information has been collected through our service, please notify us at privacy@deepbrain.io.

4. Retention and Processing Period of Personal Information

DeepBrain AI processes and retains personal information within the retention and usage period specified by law or agreed upon by the data subject at the time of collection. The retention and processing periods for each type of personal information are as follows:

Website Membership Registration and Use of Dream Avatar:

Until membership withdrawal from the website.
However, if any of the following applies, retention will continue until the end of the relevant reason:
If investigations or inquiries related to violations of applicable laws are in progress, until such investigations or inquiries are completed.

Subscription Registration:

Until subscription registration is complete and payment and settlement are finalized.
However, if any of the following applies, retention will continue until the relevant period ends:
Until the retention period defined by applicable laws concerning records of transactions, such as labeling/advertising, contract details, and execution, is completed.

5. Procedures and Methods for Destroying Personal Information

DeepBrain AI promptly destroys personal information when the retention period has expired, the processing purpose has been achieved, or the information is no longer necessary.
However, if the retention period agreed upon by the data subject has passed or the processing purpose has been achieved but other laws require the continued retention of personal information, the relevant information is moved to a separate database (DB) or stored in a different location. In such cases, the information will never be used for other purposes.
The procedures and methods for destroying personal information are as follows:

Destruction Procedures

DeepBrain AI selects personal information for which destruction is required and destroys it with the approval of the Personal Information Protection Officer.

Destruction Methods

Personal information recorded or stored in electronic file formats is destroyed using methods that make the records irrecoverable. Personal information recorded or stored on paper is shredded using a shredder or incinerated to ensure its destruction.

6. Provision of Personal Information to Third Parties

DeepBrain AI, through license agreements with the licensors of the applications listed below, may access third-party applications as part of its services. In such cases, personal information related to the applications may be shared with the licensors and accessed under the terms of the license agreement and privacy policy. Personal information is provided to third parties only when required by applicable laws; otherwise, the data subject's personal information will not be shared with third parties.

The applications accessed through license agreements in the services are as follows:

Our services may use YouTube's Application Programming Interface (API).
The privacy policy related to the use of YouTube's API can be reviewed here.
Data subjects can revoke access permissions for their data through the following Google security settings page:
https://myaccount.google.com/permissions

7. Delegation of Personal Information Processing

DeepBrain AI delegates personal information processing tasks as follows to facilitate efficient handling of personal information:

Delegatee (Entrusted Party)	Entrusted Task
Stripe, INC.	Payment processing for subscriptions
Amazon Web Services Inc.	Managing member information for service provision
HubSpot, Inc.	Handling inquiries

If there are changes to the details of the entrusted tasks or the entrusted parties, such changes will be promptly disclosed through this Privacy Policy.
For cases where personal information processing tasks are entrusted overseas, details are provided in Section 8. Collection and Transfer of Personal Information Overseas.

8. Collection and Transfer of Personal Information Overseas

DeepBrain AI provides and entrusts the handling of personal information overseas in relation to the AI Studios and AI Human services as follows:

[1. Delegation and Storage of Personal Information for Subscription Services]

Basis	Personal Information Transferred	Country	Timing and Method of Transfer	Recipient	Purpose	Retention and Usage Period
Delegation and storage for contract fulfillment	Card number, expiration date, CVC, email address (ID)	United States	Immediately upon subscription purchase via remote transfer with TLS encryption	Stripe, Inc. (Contact: privacy-acs@stripe.com)	Payment processing for subscription purchases	For the duration necessary to provide the service or the duration of the service contract.
With the data subject's consent	Name, email address (ID), password	United States, Germany, South Korea	Within one day of membership registration via remote transfer through a dedicated network	Amazon Web Services Inc. (Contact: aws-korea-privacy@amazon.com)	Managing member information for AI Studio and AI Human services	For the duration necessary to provide the service or the duration of the service contract.
With the data subject's consent	Name, Company name, phone number, email address	United States	Immediately upon inquiry submission via remote transfer with TLS encryption	HubSpot, Inc. (Contact: privacy@thehustle.co)	Managing inquiry details	For the duration necessary to provide the service or the duration of the service contract.

Method, Procedure, and Effects of Refusing Overseas Transfer of Personal Information

Method, Procedure, and Effects of Refusing Overseas Transfer of Personal Information
The subscription service requires payment processing through overseas transfer. If you refuse the overseas transfer of personal information, subscription services cannot be used. For general users not related to the subscription service, personal information is not transferred.
For data restoration in the event of disasters or data loss, all data is backed up by default. If you refuse overseas transfer, service use will not be possible. To decline overseas transfer, you may request membership withdrawal by clicking the "Chatbot" icon in the bottom-right corner of the homepage.
Managing inquiry history requires overseas transfer of personal information. If you refuse this transfer, you will not be able to use the inquiry submission service.

9. Your Rights Regarding Personal Information

[1. Data Subject Rights]

Depending on your location or place of residence, you may have specific rights and choices regarding the personal information retained by DeepBrain AI. This includes options regarding the type of personal information collected, how it is used, and how DeepBrain AI communicates with you.

Access My Personal Information

You have the right to access your personal information and request related information. Most of your personal information can be viewed by logging into your account.

Correct My Personal Information

You can request updates or corrections to inaccuracies in your personal information. You can directly edit your information through the account settings by logging into your account.

Delete My Account

If you wish to delete your account, you can request this by clicking the "Chatbot" icon in the bottom-right corner of the homepage or through the "Contact Us" menu. Please note that deleting your account will also delete all data you have created.

Withdraw Consent

You may withdraw any consent previously given for the processing of your personal information at any time. To withdraw consent, you can make a request via the "Chatbot" icon or the "Contact Us" menu on the homepage. Please note that withdrawing consent for certain items (e.g., consent for overseas transfer of backup data or consent for personal information required for contract fulfillment) may make it impossible to use the service.

Opt-Out of Marketing Communications

You can opt out of receiving marketing communications by following the instructions in the email, clicking the "Chatbot" icon, or using the "Contact Us" menu on the homepage. Please note that even after opting out of marketing communications, you may continue to receive service-related notifications within the legally permitted scope.

[2. U.S. Residents]

If you reside in U.S. states with applicable privacy regulations, such as California, Connecticut, Colorado, Utah, Virginia, or Texas, you have additional rights and notices regarding your personal information as described below.
In addition to the rights in Section 9-1, residents of some states may have the following additional rights:

Right to Know Whether Personal Information Is Collected

You have the right to know whether DeepBrain AI has collected your personal information. Most of the collected information is described in this Privacy Policy.

Right to Request Specific Details of Personal Information

You can request the categories and specific details of personal information collected about you in the past 12 months, including the sources of the information, purposes of collection, and categories of third parties with whom the information has been shared.

Do Not Track

DeepBrain AI's website does not alter its behavior or change its services when receiving a "Do Not Track" signal from an operating system or browser. As described in this policy, we use cookies and other tools to collect information when you visit our website to better tailor the service, website performance, and support.
After you leave or close the website or app, we do not track your online activity on other apps or websites. However, third parties (and their affiliates) may anonymously track your online activity to provide you with advertisements. This tracking is anonymous and not linked to your personal data.

Right to Opt-Out of Data Sales

Some U.S. states grant individuals the right to opt out of the sale or sharing of their personal data. Below is a summary of the major state regulations regarding the right to opt out of data sales:
California: Under the California Consumer Privacy Act (CCPA), customers have the right to request that their personal data not be sold or shared.
Colorado: The Colorado Privacy Act (CPA) provides individuals with the right to opt out of the sale of personal data or its use for targeted advertising.
Virginia: The Virginia Consumer Data Protection Act (VCDPA) grants customers the right to opt out of the sale of their personal data.
Utah: The Utah Consumer Privacy Act (UCPA) ensures the right to opt out of the sale of personal data for monetary consideration.
Connecticut: The Connecticut Data Privacy Act (CTDPA) permits individuals to opt out of the sale of personal data and its use for targeted advertising.
How to Opt-Out of Data Sales
Customers wishing to exercise their right to opt out of data sales should submit a request via email to privacy@deepbrain.io.
Effects of Opting Out
If you request to opt out of data sharing, certain services (e.g., account registration, subscription services, and inquiries) may be unavailable. For details on the effects of opting out by service, please refer to Section 8 of this document.
Additional Information
DeepBrain AI does not sell or share customer data with third parties without consent, except where legally required.
Your right to opt out of data sales may vary based on your region's privacy laws. For any questions regarding this matter, please contact privacy@deepbrain.io

[3. Residents in Korea]

For residents in Korea, a localized Privacy Policy in Korean is separately provided. Korean residents can review the localized Privacy Policy in Korean by clicking here.

10. Measures to Ensure the Security of Personal Information

DeepBrain AI takes the following measures to ensure the security of personal information:

Administrative Measures:

Establishment and implementation of an internal management plan.
Operation of a dedicated team.
Regular staff training.
Signing confidentiality agreements for new hires and departing employees.
Minimizing the number of personnel handling personal information.

Technical Measures:

Deployment of antivirus programs to prevent computer virus damage.
Operation of intrusion prevention systems to guard against external hacking and attacks.
Management of access rights to personal information processing systems.
Secure transmission of personal information through encrypted communication.

Physical Measures:

Access control to key locations such as server rooms and data storage rooms.

11. Installation, Operation, and Refusal of Automatic Data Collection Devices

DeepBrain AI uses cookies to store and retrieve user information to provide personalized services and convenience.
Cookies are small pieces of data sent from a web server (http) to the user's browser and stored on the user's PC or mobile device. Users can configure their web browser settings to allow, block, or manage cookies. However, refusing to store cookies may result in difficulties in using personalized services.

[Cookie Management for Different Browsers]

Managing Cookies in Web Browsers (PC):
Chrome: Go to Browser Settings → Privacy and Security → Clear Browsing Data
Edge: Go to Browser Settings → Cookies and Site Permissions → Manage and Delete Cookies and Site Data
Safari: Go to Safari Settings → Advanced → Block All Cookies
Managing Cookies in Mobile Browsers:
Chrome: Go to Mobile Browser Settings → Privacy and Security → Clear Browsing Data
Safari: Go to Mobile Device Settings → Safari → Advanced → Block All Cookies

12. Rights and Responsibilities of Data Subjects and Legal Representatives, and How to Exercise Them

Data subjects have the right to exercise their rights (hereinafter referred to as "rights exercise") with respect to DeepBrain AI at any time. These rights include requesting to access, correct, delete, suspend processing, withdraw consent, object to automated decisions, or request an explanation regarding automated decisions.
You can exercise your rights by submitting a request in writing, via email, or by fax to DeepBrain AI. DeepBrain AI will respond promptly to such requests.

13. Contact Us

DeepBrain AI assumes overall responsibility for personal information processing and operates a contact point for handling complaints and resolving issues related to personal information.

Contact Information for Personal Information Inquiries: privacy@deepbrain.io
Data Protection Officer
DeepBrain AI Inc.
540 University Ave., Suite 200
Palo Alto, CA, 94301
United States

Data subjects can contact DeepBrain AI’s Personal Information Inquiry Contact for any inquiries, complaints, or issues regarding personal information protection that arise while using DeepBrain AI’s services. DeepBrain AI will respond to and address inquiries promptly.

14. Updates to This Policy

We review and update this policy annually and make ongoing updates as necessary when there are significant changes to the relevant laws to which this policy applies. If there are substantial changes, we will notify you in accordance with applicable legal requirements.